FAQs
What are your shipping costs and delivery times?
We offer direct bank transfer and cash on delivery shipping. Shipping cost vary according to items and shipping address. Shipping times vary depending on your location.
What is your return policy?
We offer a 15-day return policy. If you’re not satisfied with your purchase, you can return it for a full refund or exchange.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the courier’s website.
Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on the destination.
How do I pay for my order?
We accept credit card, debit card, PayPal etc.
Is my personal information safe?
Yes, we take your privacy seriously. We use industry-standard security measures to protect your personal information.
Can I modify or cancel my order?
You can modify or cancel your order if it hasn’t been shipped yet. Please contact our customer service team as soon as possible.
What is your warranty policy?
We offer a 15-day warranty on all our products. This warranty covers manufacturing defects and ensures that your product will function as intended.
If you encounter any issues within the warranty period, please contact our customer support team. We will provide assistance and, if necessary, arrange for a repair or replacement.
Please note that this warranty does not cover damages caused by misuse, accidents, or normal wear and tear.
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